Matt and Nat
Matt and Nat Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Matt and Nat has 1.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful.
Cons: Dreadful service, Loops for the strap immediately came off, No customer service.Recent recommendations regarding this business are as follows: "Do not buy", "DO NOT BUY FROM THIS COMPANY!", "Do not buy online", "Do not order online", "Don't buy online".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Matt and Nat has 1.0 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful.
Cons: Dreadful service, Loops for the strap immediately came off, No customer service.Recent recommendations regarding this business are as follows: "Do not buy", "DO NOT BUY FROM THIS COMPANY!", "Do not buy online", "Do not order online", "Don't buy online".
Most users ask Matt and Nat for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Middletown, PennsylvaniaBag breakage
- Beautiful
- Loops for the strap immediately came off
Cannot get in contact with customer service
- No customer service
Preferred solution: Full refund
User's recommendation: Do not buy
They are crooks!
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT BUY FROM THIS COMPANY!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturns
- No response for returns
Preferred solution: Full refund
User's recommendation: Do not order online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Edmonton, AlbertaReturn
User's recommendation: Don't buy online
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney taken. Goods not shipped. Zero customer care.
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVERY UNHAPPY WITH THIS COMPANY
- Dreadful service
Preferred solution: Full refund
User's recommendation: Do not buy online
Price adjustment or return
Despicable customer service
Bought Terrible Quality Bag and Warranty Was Impossible
Preferred solution: Full refund
User's recommendation: Don’t buy from here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Regina, SaskatchewanMat and Nat Brave Dwell Backpack
Preferred solution: A repair to the Mat and Nat Brave Dwell Backpack
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWill not respond to emails so can't return defective items
Preferred solution: Full refund
User's recommendation: Do not buy unless you know you will not return
Company will not respond to emails to return items
User's recommendation: Do not buy Matt and Nat unless you know you won't have to return!
Matt and Nat charged for service that was not received
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Totally agree. I have sent back a pair of boots two weeks ago, zero acknowledgement to say they have received them although I know they have with a signed copy of parcel tracking.
£100 out of pocket.
My bank say I have to wait 28 days before they get involved so hoping they can claw money back in two weeks. DO NOT BUY FROM MATT AND NAT.