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Contact Matt and Nat Customer Service

How to Reach a Person at Matt and Nat

Verified Contact Information
  • +1 514 388 2334

Customer Service:

  • +1 343 801 5370
Send Message

Matt and Nat Emails:

Customer Service
For Canadian and International Orders, For UK and Europe orders, For US orders, Retail
Jobs/ Career
Media
Press Inquiries
Sales/ Reservations
service@mattandnat.co.uk
To Exercise the Right of Withdrawal

Matt and Nat Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Matt and Nat Phone Number
+1 514 388 2334
Most Popular Matt and Nat Email Address
returnsusa@mattandnat.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
59% phone, 41% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
Prepare before the call to Matt and Nat
Email
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Matt and Nat?

How to Contact Matt and Nat?

Matt and Nat phone number for customer service is +1-343-801-5370. Call this helpline to address your questions about current sales, to change or cancel your order, to get information about shipping and delivery, and many more. Experienced customer care specialists are always ready to assist you and resolve your issues.
Please keep in mind that the longest wait times are on Friday, while the shortest are on Thursday and Sunday.

Matt and Nat email for sales and reservations is inquiries@mattandnat.com. If you need to reach out to the customer service team, send your message to one of the following emails:
returnsca@mattandnat.com (to request a return, for Canadian and international orders)
returnsuk@mattandnat.com (to request a return, for UK and European orders)
returnsusa@mattandnat.com (to request a return, for US orders)
care@mattandnat.com (for general customer service requests and inquiries)
Looking for a job and would like to learn more about career opportunities at Matt and Nat? Send your resume to careers@mattandnat.com.

Matt and Nat customer service department operates daily from 9 am to 4.30 pm EST. If you want to contact the company, please make sure to call or submit an online request within these business hours. Please note that the schedule can change during the holiday season.

For more convenience, you can submit a customer care request via Matt and Nat website. To do that, click the “Contact Us” hyperlink at the bottom of the main page. Then fill out an online form by providing your full name, contact details, and the reason for your inquiry. Matt and Nat support team will be in touch shortly.

PissedConsumer Club

Contact Information

Matt and Nat Website:

Matt and Nat Help Center:

Corporate Office Address:

Matt and Nat SE
333 Rue Chabanel O Suite 400
Montreal, Quebec H2N 2G1
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 4:30pm EST


Mailing Address:

To exercise the right of withdrawal

Tamara-Danz-Str. 1,

10243 Berlin

Germany


More contact details

Summary of Matt and Nat Customer Service Calls

19 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Matt and Nat?

Return/ Replace Question:

  • “Return”
  • “Incorrect address written on package”
  • “Changing size”

Request for Information Question:

  • “Bonjour, Je vous contacte concernant mon sac à dos. Il me manque une pièce essentielle et j’aimerais savoir s’il est possible de la remplacer ou d’en obtenir une nouvelle. Pourriez-vous m’aider, s’il vous plaît ?”
  • “Need information”
  • “Question if ladies sunglasses are 100% UVA protection”

Shipping and Delivery Question:

  • “Wrong size wallett”
  • “Missing order”

Product/ Service Question:

  • “Bag quality”
  • “Purchase completed with Interac but stays unpaid on site”
  • “Faulty product”

Cards Question:

  • “Gift card”
  • “Not able to use my giftcard”

About

Summary

Matt & Nat women's fashion at ShopStyle. Shop popular stores to find Matt & Nat women's fashion on sale - all in one place. Create and share looks based on all your ...

Matt and Nat reviews and complaints

Matt and Nat is ranked 1728 out of 12583 in Footwear and Clothing category

Compare Matt and Nat Customer Service To

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